BBPOS WisePOS E

Below is an excerpt from the full troubleshooting guides at: https://stripe.com/docs/terminal/readers/bbpos-wisepos-e#troubleshooting   Most commonly, the card reader was not registered to your Stripe account. To do so, you would need to follow the step...

From time to time, a card reader update may fail midway through installation due to a poor internet connection, or other factors.   You will need to cancel the update, and/or restart your card reader device and attempt the update again.

You may need to restart your wifi network, or try to re-discover the reader. Here is a guide from Stripe with some other steps. https://support.stripe.com/questions/stripe-terminal-application-cannot-connect-to-card-reader-over-wifi  

We're sorry you're having issues with your WisePOS E. Lets try some simple things to fix it. The error you are seeing looks to be specific to your network, and the Stripe Terminal card reader.   First, double check to make sure your WisePOS E is connect...

The BBPOS WisePOS E is a countertop smart reader that connects over the internet (WiFi or ethernet). Here's how to get it running with Payment for Stripe — no code required. Set up the reader. Follow Stripe's hardware guide to power on the WisePOS E a...