Short answer: Give each staff member their own Teams login, and log out when you hand the device over. Every card sale is tagged with who took it.
Can't we just use the account switcher?
Not for staff. The account switcher moves between different Stripe accounts (say, two separate businesses). Everyone on your team charges the same Stripe account, so the device holds one login for it at a time. To change who's selling, log out and log back in.
How do I hand the device to the next person?
- Open the menu: the person icon at the top left on iPhone and iPad, or the menu icon on Android.
- Tap Logout (iPhone and iPad) or Log out (Android).
- On the welcome screen, tap the three-dots menu in the top-right corner and choose Team login.
- The next person signs in with their own email and password.
Skip Remove Account From This Device for a shift change. Logging out keeps the device's settings and card reader setup; removing erases them.
How do I see who took each sale?
- Teams dashboard: sign in at teams.payment.co. Team activity lists each team member's charges, volume and when they were last active. Tap Export CSV for a file.
- Stripe Dashboard: open any card payment. Its metadata includes enterprise_email, the login that took it.
Can I sign someone out remotely?
Yes. On the Users page at teams.payment.co, use Log out next to a team member, or Log out all users. They're signed out the next time they do anything in the app.
What if my team signs in with Stripe instead?
Stripe only lets Administrators connect apps, and sales aren't tagged per person that way. Payment Teams adds staff logins that can't see your financials or log in to Stripe. More here: How do I allow additional users of my Stripe account to use the app without granting Administrator privileges?