Search

Declines

  • Why was a payment blocked?

    It looks like the payment was blocked because both the IP address and billing address are known to cause a high risk of fraud. You can adjust the rules for blocking payments via Radar at: https://dashboard.stripe.com/radar You can read more about that h...

  • What does an insufficient funds error mean?

    Have your customers shown you that they have money in their account, even though you're receiving an insufficient funds error? To determine why the bank returned this code, the cardholder will need to contact their bank directly and ask about the specif...

  • My customer's cards keep getting declined. What do I do?

    If you are having problem collecting payments, please verify with the bank that your customer's credit cards have the sufficient funds for payment. Also, try logging in to your Stripe account to ensure that everything is in order via: https://dashboard....