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Tap to Pay shows "Default" instead of your business name

Short answer: Tap to Pay shows the display name of your Stripe Terminal location. If that location is named "Default," that's what your customers see. Rename the location and the screen updates.

Payment for Stripe connects Tap to Pay to a location and doesn't send a separate business name, so the location's display name is what appears on the customer's tap screen. This is how Stripe's Tap to Pay on iPhone works. Android connects the same way, so the same fix applies.

To change it in the app

  1. Open the Stripe menu and tap Locations.
  2. Pick the location named "Default."
  3. Tap Change (the pencil icon on iPhone).

    Location details: Display Name, address and the pencil icon at the top right

  4. Edit Display Name (Display name on Android) to your business name, then save.

If you have more than one location, rename the one your phone is using. You can switch with Change Location.

Can't edit it?
You can edit a location's name and address in the app, but not its country. If the location is in the wrong country, add a new location with the right address instead. You can also manage locations in your Stripe Dashboard.

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